Shipping

Orders placed from 17th December will not be dispatched until 20th January.  We appreciate your understanding and patience.

Delivery Charges

United Kingdom & Republic of Ireland

Royal Mail : £5.99

International

Royal Mail: £40.00

If you want your package to arrive by Christmas 🎄, make sure you place your order before the cut-off delivery date;

Local Orders: 16th December 2024

International Christmas Delivery Dates

December 4th

Australia, Brazil, Bulgaria, Cyprus, Finland, Greece, Israel, Italy, Malta, Mexico, Norway, Portugal, Romania and Sweden

December 5th

Czech Republic, Malaysia, New Zealand, Poland, Saudi Arabia, Spain, Turkey and United Arab Emirates (UAE)

December 10th

Austria, Denmark, India, Lithuania, Philippines, Qatar, Slovakia and Slovenia

December 11th

Belgium, Canada, China (People’s Republic), Croatia, Estonia, Hungary, Iceland, Latvia, Luxembourg, South Korea, Thailand and USA

December 12th

France, Germany, Hong Kong, Ireland, Japan, Netherlands, Pakistan, Russia, Singapore, Switzerland and Taiwan

Customs Duties, Border Taxes and Import Fees

We kindly request our valued customers to acknowledge that in certain regions, local charges may apply. Orders dispatched to countries or regions outside of the UK; these products may be subjected to taxes during shipment, such as customs duties, border taxes and import fees.

It is to be noted that the recipient of the delivery is considered the importer of record in the country of importation and holds full responsibility for all import fees incurred. As an international seller, we adhere to all relevant laws and regulations in order to ensure the smooth delivery of our products to our customers around the world.

Payment options

We accept payment by MasterCard, Visa Delta, Maestro/Switch, Solo and Electron. This website is protected by the highest levels of SSL security and is a fully PCI-DSS Compliant site.

Refunds and Exchange Policy

We are happy to exchange or refund any item returned in a saleable condition with a valid confirmation email within 28 days of purchase. If you do not have a confirmation email, we may at our discretion offer an exchange to the value of the current or most recent selling price. Please contact us directly for an exchange or refund. This does not affect your statutory rights.